![]() Click Contact Us on the navigator bar to send a free-form e-mail message to the FedEx Return Manager project team or call 1.877.339.2774 for FedEx Return Manager assistance.After viewing the FedEx Return Manager Help, click to close the window to return to the FedEx Return Manager screen. The information displays in a popup window while the original FedEx Return Manager screen remains in the background. FedEx Return Manager User Guide displays when you click Help on the navigator bar.After viewing the online help, click to close the window to return to the FedEx Return Manager screen. The information displays in a window while the original FedEx Return Manager screen remains in the background. Online Help is available by clicking on any word on-screen that is underlined and highlighted.Each user should have a valid FedEx Login ID and Password.įedEx Return Manager has several online assistance features: You must have a valid FedEx Login ID and Password set up by your FedEx account representative. This account number is exclusively for FedEx Return Manager.įedEx Return Manager Login ID and Password This account number must be FedEx ® Ground enabled if you want to use FedEx Ground shipping with FedEx Return Manager. In addition to the system requirements, you must have a valid FedEx Account Number to use FedEx Return Manager. If this option is selected, the user will see two alerts every time they log on to use FedEx Return Manager. ![]() Show an alert before accepting a cookie should not be selected. If the client uses a firewall to access the Internet, there must be a secure proxy with an associated address and port. The response time of the FedEx Return Manager system depends on any of the following factors: (An ISDN or T1 line will greatly increase the speed of the system.) See the table below for the recommended browser settings for using FedEx Return Manager on the Internet.
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